Cookie Policy

1. Introduction to Our Cookie Policy

Welcome to Poker Online ("we", "us", "our", or the "Company"). We are deeply committed to protecting your privacy and providing a secure, transparent, and highly optimized gaming environment. This comprehensive Cookie Policy is designed to explain clearly and concisely what cookies are, how we utilize them across our platform (including our main website, subdomains, and integrated mobile applications), and the choices you have regarding their management.

When you access our platform to enjoy real-money Texas Hold'em, interact with our high-definition casino slots, or participate in our multi-table tournaments, your browser interacts with our servers. During this interaction, we deploy various tracking technologies, predominantly cookies, to ensure that your session remains secure, your preferences are remembered, and our games load with the lightning-fast speed you expect from a premium iGaming provider. By continuing to navigate and play on our platform without changing your browser settings, you explicitly consent to our use of cookies in accordance with this document and our broader Privacy Policy.

2. What Are Cookies and Similar Technologies?

In the context of web development and digital networking, a "cookie" is a small text file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser on your computer, smartphone, or tablet. Each time your browser requests a page from the server, this identifier is sent back. This simple mechanism is what allows modern websites to possess "memory," keeping you logged in as you move from the lobby to a poker table, or from a slot game to the cashier.

Cookies do not typically contain any information that personally identifies a user by name or physical address, but the personal information that we store about you may be linked to the information stored in and obtained from cookies. We also use similar technologies alongside traditional cookies, which include:

• Web Beacons (Pixel Tags): Tiny graphic images with a unique identifier placed on our web pages or in our emails that allow us to monitor the behavior of the user visiting the website or sending the email. They are critical for us to understand if a promotional email regarding a new poker tournament was successfully delivered and opened.
• Local Storage (HTML5 Storage): This allows us to store data locally within your browser. For iGaming platforms like ours, local storage is crucial. We use it to cache heavy game assets (like high-quality graphics and sounds for slot machines), meaning you don't have to re-download these files every time you open a game, drastically reducing load times.
• Flash Cookies (Local Shared Objects): While increasingly rare in modern web development, older casino games may occasionally utilize Flash cookies to remember volume settings or game display preferences.

3. Classification: How and Why We Use Cookies

To provide you with the best possible poker and casino experience, we deploy cookies that serve a variety of distinct purposes. We categorize these cookies based on their necessity and their function:

A. Strictly Necessary (Essential) Cookies

These cookies are absolutely critical for the operation of our platform. Without these cookies, our website simply cannot function safely or correctly. You cannot opt out of these cookies if you wish to use our services. They include:

• Authentication & Security: When you log into your Poker Online account, these cookies securely identify your active session, ensuring that you—and only you—can access your bankroll, make deposits, and sit at the virtual tables. They also help us detect and prevent fraudulent activities and unauthorized login attempts.
• Transaction Processing: While you are in the cashier making a deposit or requesting a withdrawal, these cookies ensure that your financial data is transmitted securely and correctly tied to your specific user profile.
• Regulatory Compliance Tracking: As a licensed iGaming operator, we are legally required to ensure players are located in permitted jurisdictions and are of legal age. Essential cookies aid in these mandatory verification processes.

B. Performance and Analytical Cookies

We are constantly striving to improve the architecture of our platform. Performance cookies collect anonymous, aggregated data regarding how visitors interact with our website. This data is invaluable to our engineering and marketing teams.

• Traffic Analysis: We use industry-leading tools like Google Analytics to understand which poker variants are the most popular, which pages receive the most traffic, and where users might be experiencing error messages.
• Game Load Optimization: By understanding how long it takes for our heavy progressive jackpot slots to load across different regions and devices, we can optimize our Content Delivery Networks (CDNs) to provide a smoother, faster experience.

C. Functionality Cookies

Functionality cookies allow our platform to remember the choices you make and provide enhanced, highly personalized features. They are the reason our website feels tailored to your specific preferences.

• User Interface Preferences: These cookies remember if you prefer the dark mode theme, your preferred language (e.g., keeping the site in Spanish if you select it), and your time zone settings, which is crucial for displaying correct tournament start times.
• Game Settings: In the poker client, functionality cookies might remember your preferred seating position at a 9-max table, your custom bet slider settings (e.g., automatically betting 3x the big blind pre-flop), or whether you prefer to play with a standard four-color deck.

D. Targeting and Advertising Cookies

To keep you informed about our latest welcome bonuses, reload offers, and massive guaranteed prize pool tournaments, we utilize targeting cookies. These are often placed by third-party advertising networks with our permission.

• Personalized Offers: These cookies track your browsing habits on our site to build a profile of your interests. If you exclusively play Pot-Limit Omaha, these cookies help ensure that the promotional banners you see are tailored to Omaha tournaments rather than slot machine free spins.
• Ad Frequency Capping: They ensure you are not bombarded with the exact same advertisement repeatedly across the internet.
• Affiliate Tracking: If you registered through one of our trusted affiliate partners, cookies are used to track this referral so the partner can be appropriately compensated without affecting your gameplay or account balance.

4. Third-Party Cookies within the iGaming Ecosystem

Operating a world-class online casino and poker room requires partnerships with various specialized third-party service providers. Consequently, when you use our platform, you may encounter cookies deployed by these entities. We have strict data processing agreements with all our partners.

Game Developers: We host premium games from developers like NetEnt, Microgaming, and Evolution Gaming. When you launch a game provided by these studios, they may set their own cookies to manage the game session, track in-game achievements, or manage network-wide progressive jackpots.

Payment Gateways: When you navigate to our cashier to make a deposit using Visa, Mastercard, Skrill, or cryptocurrency providers, these financial institutions will use highly secure cookies to validate the transaction, prevent money laundering, and ensure the funds reach your account securely.

Social Media Integrations: If you use features that allow you to share a massive tournament win on Facebook or X (formerly Twitter), these platforms will deploy cookies to track that interaction and link it to your social media profile.

5. Your Rights: How to Manage and Control Cookies

We respect your right to privacy and your right to control your digital footprint. You are not obligated to accept all cookies, though rejecting essential cookies will prevent you from logging in and playing real-money games.

Browser Settings: Most modern web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. The method to do this varies depending on your browser (Chrome, Safari, Firefox, Edge). Generally, you can find these settings in the "Options," "Preferences," or "Privacy and Security" menus of your browser. You can choose to block all cookies, block only third-party cookies, or clear your cookie cache completely.

Mobile Devices: If you are playing on our mobile web platform via a smartphone or tablet, your mobile operating system (iOS or Android) provides additional tools within its system settings to limit ad tracking and manage browser cookies.

Opting Out of Targeted Advertising: If you wish to specifically opt out of targeted advertising cookies, you can do so by visiting consumer choice portals such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). Please note that opting out does not mean you will no longer see advertisements; it simply means the ads will no longer be tailored to your specific interests and gaming habits.

6. Updates to This Cookie Policy

The digital landscape and the regulatory environment surrounding iGaming and online privacy are constantly evolving. As such, we reserve the right to update or modify this Cookie Policy at any time without prior notice. Any significant changes regarding how we handle your data or use cookies will be communicated to you via email or through a prominent notice upon your next login to the poker client. The "Last Updated" date at the top of this page reflects the most recent revisions. We encourage you to review this page periodically to stay informed about our use of tracking technologies.

7. Contact Our Privacy Team

If you have any questions, concerns, or require further clarification regarding this Cookie Policy or how we handle your data, our dedicated support and compliance team is available to assist you.

You can reach our Data Protection Officer by emailing: [email protected]. Alternatively, you can use the live chat feature available 24/7 in the main lobby of our website for immediate assistance regarding account security or technical issues related to your browser settings.